Government Must Understand the Types of AI to Effectively Implement
Artificial intelligence is not a singular technology — there are, in fact, many types of AI, each with unique uses and concerns for agencies to consider.
Artificial intelligence is not a singular technology — there are, in fact, many types of AI, each with unique uses and concerns for agencies to consider.
Artificial intelligence technology, including generative AI and large language models, provide many important capabilities, but there are misconceptions about how effective AI actually can be.
Despite talk about the importance of completely replacing agency mainframes, there actually are five ways to make mainframes work for you, explains a GovLoop featured contributor.
Government’s response to national and local crises depends on its ability to collect, analyze and use actionable data. That requires a 360-degree view of available agency data, the kind of perspective that a cloud-based data management platform can provide.
As agencies transition to more hybrid work, they need collaborative technology that allows employees to communicate seamlessly and securely, from anywhere and across various mediums. That includes phone solutions.
Over the past few years, the number of alleged harassment claims in federal government has spiked. Case management software can help agencies digitize and simplify claims tracking, identify trends, and centralize critical case information.
Constituents have increasingly high expectations, and government agencies are pressed to do more with limited resources. Digital tools, such as artificial intelligence, can transform how government meets public needs and supports agency staff.
Granicus has just announced the winners of its 2023 Digital Government Awards — recognizing state and local agencies that excelled in seven award categories: Changemaker, Community Engagement, Customer Experience, Digital Transformation, Operational Efficiency, Trust & Transparency, and Website of the Year.
We asked GovLoop readers about their AI-related thoughts and experiences. How are people using AI? What value does it offer, and what would make agencies use the technology more? Is AI more of a benefit or a risk, and why?