How to Peel an IT Modernization Onion
Onions have multiple layers and can make people cry. IT modernization is similar as it unfolds in stages and can cause tears if handled recklessly.
Digital Government
Civilian and Defense IT Budgets Set to Receive Boost in 2019
IT modernization remains a priority of both parties heading into 2019, and IT spending is set to increase for both citizen and defense budgets, according to new research.
Mapping out the Future: How Imagery Plays in to Government
It’s an exciting era for those in government. Vivid satellite images, airborne drones and 3D technology have unlocked another realm of possibility for public service.
Defining the Audience of Your Government Website
At the highest level, it’s important to first answer a basic question: what do we call government website visitors?
What Prevents Great Government Network Access
Government employees must be able to contribute to their missions on day one, and they need a more secure and reliable means of accessing the agency network. Plus, IT organizations need a way to reduce the complexity and overhead associated with wireless access, so they can scale BYOD programs while maintaining the agency’s security posture.
Going Rogue in Government: My Journey of Disruption in Digital Customer Service
How a chatbot disrupted the entire digital customer service experience for the Montana Motor Vehicle Division and the rogue project that made it possible.
One State is One State – Breaking Down the Myth of Universal State IT
Penned in the 1960s, the “Fifty Nifty United States” song is a favorite of 3rd grade classrooms across the country. But is it’s mantra true, that every state really is unique, and if so, does that uniqueness extend to IT.
6 Steps to Digital Transformation
This six step framework not only provides a way to understand current or completed digital transformation initiatives; it can also be used to plan and execute new projects.
Are Agencies Discouraging Cyber Recruits?
The answer may come from how agencies are discussing cybersecurity with potential employees. Too many agencies may present cybersecurity as a losing battle.
Delivering Results Through Digital Website Design
Whether you are creating the website with your own staff, or using an outside firm to do the work, they should be using best of breed tools and techniques that are not only intuitive but also allow changes as technology and users dictate.