Improving the Citizen Experience With Government
Improving public trust in government is a long road, and customer experiences will make or break your attempts.
Improving public trust in government is a long road, and customer experiences will make or break your attempts.
Cloud managed services strengthen in-house operations and IT systems by services offered on a third-party operated cloud.
Federal agencies have been directed to move toward robotic process automation (RPA) in an effort to reduce the burden of low-value work.
Google Campaign URL Builder is a free, online resource used to track web page metrics. The data is stored in your Google Analytics account.
Web Content Accessibility Guidelines (WCAG) 2.1 defines how to make Web content more accessible to people with disabilities.
The federal government’s latest tool for safeguarding the future of U.S. cybersecurity is the National Risk Management Center (NRMC).
MyPass Austin is a blockchain-enabled platform that facilitates resident access to vital social and health services by digitizing their identification and other key records.
Beth Niblock became Detroit’s CIO less than a year after its Chapter 9 bankruptcy and has since worked on pulling the city’s IT back from the brink.
How do we balance the needs of the constituent user with the internal user?
The center would be a public-private partnership bringing together computer science, design and economics experts for brainstorming ideas for government.