5 Ways DHS Digital Service Is Breaking Cultural Barriers
Digital experts at the Homeland Security Department (DHS) are creating air cover for employees to test new ideas and making continuous improvements and iterations a priority for all projects.
Digital Government
People are the Key to Solving Federal IT Problems
A top Office of Management and Budget (OMB) official says that organizational culture is subsequently at the heart of federal IT reform.
Your Steps to Modernizing IT With TMF Money
Codified in the Modernizing Government Technology (MGT) Act, the Technology Modernization Fund (TMF) offers agencies parcels of money – that over time have to be repaid – to rebuild their cyber and technology systems.
How to Start an RPA Project at Your Agency
At the General Services Administration’s emerging technology symposium, speakers explained how to select, initiate and maintain an RPA project.
How DHS Digital Service Is Revamping Grants, Immigration Systems
In addition to its work with FEMA, DHS Digital Service has also made significant improvements to USCIS, particularly on the Electronic Immigration System.
5 Steps to Improve Service Delivery
While service outages may seem inevitable, they can be prevented. By leveraging a single platform to map, understand and remediate service issues, agencies can continue to deliver mission-critical priorities, saving time, resources and ensuring utmost trust from the public that government serves.
Where to Begin in a Website Redesign Project
Redesigning your website can be a daunting project — where do you begin? Fortunately I managed several website redesign projects and I’m here with information you’ll need to have available before you start.
USDS: Change Agents Through Firefighting
USDS pairs the best and brightest technologists with top federal employees, combining their talents on major challenges facing America.
Using Tech Solutions to Ditch Paperwork, Prioritize People
While governments compete for limited funding and resources, prioritizing customers is more important than ever. Having a strategy that can measure the value to citizens, while calculating business value, is key.
Tips for Making Accessible and Responsive Forms
In today’s busy world, website users’ time is limited. For us to help them work with us quickly and efficiently, we need to ensure that our website forms are accessible and responsive. Here are some tips for making accessible and responsive forms: Logical and easy to use. Make sure your forms are set up inRead… Read more »