What You Need to Know About Robotic Process Automation
Robotic process automation is a new buzzword that you’re sure to hear more of across government. But what is it and what should employees know about it?
Digital Government
Louisville CTO Talks Emerging Tech, Hiring Tips
Louisville, Kentucky’s city government is tackling challenges like air pollution, gun violence and talent retention with cutting-edge technologies.
Effective Citizen Engagement Within Government Agencies
Providing effective government engagement is a top priority of most agencies. A person-centered approach creates a full picture of the individual, not just someone who is receiving services.
3 Reasons Service Delivery Suffers
Needless to say, service outages must be eliminated. They are disruptive and can cost government time, money and public trust. However, for government IT, eliminating service outages can prove especially challenging for three big reasons.
Real Digital Transformation in Action with GIS
See how one can digitally transform to take advantage of the current capabilities of a GIS platform
Big Data is Revolutionizing Healthcare
Healthcare, like most industries, is undergoing a significant digital transformation and using the power of information to drive results. More than ever, healthcare demands data governance.
Improving the Citizen Experience With Government
Improving public trust in government is a long road, and customer experiences will make or break your attempts.
Cutting Through Red Tape With The Cloud
Cloud managed services strengthen in-house operations and IT systems by services offered on a third-party operated cloud.
OMB Directs Robotic Process Automation in Federal Agencies
Federal agencies have been directed to move toward robotic process automation (RPA) in an effort to reduce the burden of low-value work.
How To Capture Web Page Metrics using Google Campaign URL Builder
Google Campaign URL Builder is a free, online resource used to track web page metrics. The data is stored in your Google Analytics account.