Digital Government

Trust Is a Key Theme for Government in 2024

From learning to trust how artificial intelligence (AI) will handle data and provide insights to implementing zero-trust architectures for cybersecurity to building citizen trust with better customer service, agencies are more focused than ever on delivering trust as part of their services.

Where Data Can Take You

Both qualitative data (what people think and feel) and quantitative data (what you can measure and count) can shed light on employees’ experiences on the job. An innovative team in the Department of Veterans Affairs (VA) is collecting and analyzing both types of information to help make the VA an even more welcoming place to… Read more »

5 Keys to Cross-Agency Collaboration in 2024

Collaborative technology allows employees, wherever they’re located, to communicate and work together effectively. Four elements of collaborative tech are needed: unified communications, conferencing ability, strong security compliance, and collaboration endpoints.