The federal government has long encouraged use of small businesses and is making a greater effort to incorporate racial equity in that endeavor. But there can be challenges when small businesses team up with large firms to deliver on a contract. Here are tips to make the partnerships work better.
USDS is cost efficient and has a track record of measurable progress. It will likely receive funding for many years to come. But like all organizations, it could benefit from a re-examination of its core principles.
How Dallas city government created a welcoming, inclusive atmosphere for all its employees.
Inclusive leadership is driven by leaders that are committed to ensuring all team members are treated equitably, have a sense of belonging, feel valued as part of the organization, and are given all the resources needed to achieve their potential.
Just as the brain is built to generate insights from diverse inputs, organizations can generate innovative, game-changing insights through cognitive diversity.
The Executive Order on Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce, issued in the summer of 2021, was designed to strengthen the Federal workforce by making sure the workforce more accurately reflected the citizens it serves.
Here’s how to improve customer experiences through more thoughtful use of technology and cross collaboration.
Why is federal customer experience so hard?
Last year’s executive order on diversity, equity and inclusion in federal agencies built on a history of efforts at nondiscrimination. But sometimes those efforts get bogged down. Here’s how to change that — and make diversity, equity and inclusion a reality at your agency.
Formalizing and distributing knowledge about CX is critical. However, there are a few elements of digital government that seem to have been overlooked.