Leadership Looks Too Much the Same
Though government workforces today are, overall, increasingly diverse, senior leadership is not. Here are some statistics.
Diversity Equity Inclusion
CX Innovation: Reminder Text Messages Make a Difference
People often learn they’ve lost access to social services benefits when they try to access them and fail. An innovative Louisiana program, called LA’MESSAGE, works to change that by sending text message reminders about deadlines, submission requirements, and other concerns.
Advancing Health Care Delivery, Equity, and Outcomes Through AI
To truly realize their healthcare potential, AI systems must be developed responsibly and in ways that warrant people’s trust. Here are real-world examples of how AI can drive better federal health outcomes.
Creating Trust and Inclusion at Your Agency: NextGen Speakers Explain How
Expert speakers at the recent NextGen virtual training summit busted myths and broke down ways to create trust, inclusion and transparency in the workplace. Here is their advice.
Innovation in Workforce
People’s lives changed during the pandemic, she said, and employees learned they could be successful — sometimes more successful — when working outside the agency office. Here are some ideas for keeping your workforce connected — socially.
Time for Action: Exploring the Latest Workforce Updates in the President’s Management Agenda
The President’s Management Agenda provides a good roadmap for addressing workforce challenges. But getting there means walking the walk.
The Benefits of Using a Unified Case Management Platform
Agencies need individual solutions tailored to different case categories but also need those solutions to interoperate and share data.
The ABCs of Leading DEIA
Diversity, Equity, Inclusion, Accessibility (DEIA) has been a focus of the Biden administration from day one. On his first day in office, President Biden issued the Executive Order (EO) on Advancing Racial Equity and Support for Underserved Communities Through the Federal Government.
Fairness in Government Hiring: Unveiling AI Bias in Resumes
For government positions, where objectivity is non-negotiable, cultural orientation and the integration of Artificial Intelligence (AI) can inadvertently taint the selection process.
8 Ways the DEIA Directive Will Transform Federal Programs (Part 2)
A federal management directive (MD-715) will help agencies create effective equal employment opportunities. Here are four ways it will reshape how organizations approach diversity and inclusion.