How a Writer Built One of Government’s Most Awarded Chatbots
The websites themselves are incredibly intuitive and easy to use, led by a simple extra project that a technical writer took on.
Emerging Tech
Smart Cities With a Purpose
Whether you live in a small town or large metropolis, you might be noticing profound changes in the way you interact with local government. Cities around the world – from San Francisco to Singapore and many in between – are leveraging emerging technologies to deploy smart, connected cities.
What You Need to Know Before Embarking on AI Implementation
There’s no doubt that the future will be augmented by AI, and organizations and society will benefit. Implementation is happening slowly — as it should. While AI offers promise, it’s not an endeavor to undertake without preparation.
Transforming Your Agency’s Workflows With Cloud
Cloud can improve every agency’s workflows by enabling automation and reducing the manual processes for employees, saving workforces energy and time.
Is Machine Learning the Next Frontier in Data Analytics?
Data cleaning and thorough analysis is a necessary part of government functions, but now there are tools to streamline the process and jumpstart solutions.
Launching Cloud-Based Automation at Your Agency
Cloud migrations are easier with automation as it reduces the amount of manual labor, letting humans focus on more complex, mission-critical work.
The Promise of the Future with Artificial Intelligence
We’ve gone far and wide to provide you with perspectives on the possibility and promise of AI applied to government services, but today I’d like to talk about where we are today and what I hope the future holds for a technology that in many ways is still in its infancy.
Why You Should Pair AI with Open Data
The use of AI and open data holds great potential for communicating important information to residents.
No Drone Zone
Drones are an accepted (though with reservations or downright hatred by some individuals) part of our lives. But did you know you do not have the right to fly them wherever or whenever you please?
Robotic Process Automation – Embracing the Digital Co-Coworker
There are three impactful ways that RPA can materially improve the work life of the federal worker.