Defense Logistics Agency Says Bots Will Save Millions in Productivity
DLA estimates that it could save $2 million a year in productivity by using Robotic Process Automation (RPA) to complete routine tasks.
Emerging Tech
Launching Your Adaptive Network
In an interview with GovLoop, Jim Westdorp, Chief Technologist at Ciena, and Steve Opferman, Senior Director of Innovation at CenturyLink, explained the components of an Adaptive Network and how it can help agencies keep pace with rising bandwidth demands while balancing budgets and crucial mission needs.
How AI Chatbots Are Becoming a Talking Point
Chatbots use AI to simulate human conversation, and agencies nationwide are finding them valuable for constituent and information services.
How Artificial Intelligence Can Improve Customer Experiences
In a recent interview, Chief Technology Officer Bob Osborn at ServiceNow explained that this interaction must become the new norm for government. He explained that rising citizen demands make it imperative that agencies pursue new solutions, including intelligent agents, to create seamless experiences for constituents.
The Data Journey
The digital age affords government – as well as the private sector – an opportunity to look at the intersection of data, technology and the citizen experience to improve all facets of service delivery. By linking program goals, funding and outcomes we can create a more data-driven government that puts citizens first.
Why Should You Care About Chatbots?
What’s the big deal about chatbots? Check out GovLoop’s explainer video to find out!
How Blockchain Builds a Better Future
State and local governments are examining blockchain’s potential for accurate, secure recordkeeping due to its resistance to data modification.
State, Local Drone Programs Are Taking Flight
Drones also present a regulatory challenge for agencies concerned with airspace maintenance, but their commercial potential far outweighs these obstacles.
6 Ways the Government is Trying to Reskill Its Workforce
The government IT workforce is rapidly approaching a retirement tsunami, and a potential crisis in hiring, retainment and recruitment.
Food Safety: How Governments Can Leverage Blockchain for Greater Traceability
Worried about romaine? Blockchain can help government tackle the food safety challenge with greater end-to-end transparency and accountability.