Employee Experience

Good CX in the OCIO: A Win for Both Customers and OCIO Teams

This blog post highlights the importance of focusing on CX for government IT products and how it has a positive ripple effect on both users and IT teams. By making CX a priority, agencies can improve service delivery while also creating a more fulfilling and productive work environment for IT professionals.

Data-Driven Decision-Making in Government: Best Practices for a Smarter Public Sector

Embracing data-driven decision-making in government isn’t just a smart choice — it’s a strategic imperative that ensures accuracy, accountability, and transparency in public service delivery.