Be Resilient By Updating Your Agency’s Continuity of Operations Plans
Agencies can effectively adapt to remote work by updating their disaster recovery and continuity of operations plans (COOP).
Human Resources
How to Build Resilience in the Face of Staff Fatigue
Here are five tips for building a more resilient workforce at your agency using employee attitudes, behaviors and supports.
Reimagining IT Teams to Support Government Service Delivery
IT teams need to augment their traditional responsibilities with digital service delivery capabilities to better support their departments and agencies.
Why Kindness Counts in Leadership
There are no characteristics more influential in a leader than kindness and strength. Lead with kindness to foster the most productive workforce.
Inside the IRS’s Digital Microlearning Program
Through SHOTs videos, IRS employees can brush up on a subject in about three minutes or less on average.
Cybersecurity Needs May Require an Innovative Approach: Outsourcing
Hiring cybersecurity specialists is not for the faint of heart. For a better, near-term solution, team up with those private industry partners who already have the talent resources while developing expertise within as a longer goal.
COVID-19 Proved Government Agility. It’s Time to Use That for Tech Skills Gaps
Failing to address the widening tech skills gap is simply not an option. With this in mind, here are four initiatives that federal agencies should prioritize in the months ahead.
What to Do When You Can’t Hire Cyber Talent Gaps Away
When you have enough talent, you can be confident about your agency’s capabilities. But most organizations don’t have enough. So, they need to augment their staff with the right tools and procedures.
How Employees of Different Generations View Citizen Engagement
“We need to be thinking about how different age groups will have different needs or expectations. And if we’re not taking that into consideration, then there’s the potential that we could be under-serving one or another group.”
5 Moments in Life to Re-evaluate Your Life Insurance Needs
The pandemic has made two things clear: First, no one is free from uncertainty and the many effects, financial and otherwise, uncertainty can introduce. Second, there’s nothing more important than family. The additional challenges of living in a COVID-19 world have led many of us to reassess our priorities and prepare for uncertainties. It makesRead… Read more »