Human Resources

What’s the Next Generation of Government?

We are super excited at GovLoop to partner with Young Government Leaders on the Next Generation of Government Summit. Ever since I joined government in 2004, I’ve been passionate about creating the future of government service – from creating and connecting future leaders to reimagining how to deliver services. This is the first-ever conference forRead… Read more »

Why Telework Can’t Work for the Federal Government

The notion of “telework” isn’t new; it’s commonly used in the private sector for positions that involve analytical thought, professional work products, counseling, training, and the like. So why is OPM pushing it without Congressional mandate? (See FedSmith’s article titled “Telework in the Federal Government”). Unlike the profit-motivators and cost-cutting measures that stimulate this typeRead… Read more »

Top Five Things to Consider Before Leaving Your Current Job and Starting a New One

So my boss is transferring to another agency in less than three weeks and its up to me to make this transition smooth. Because let’s face it, he’s got one foot out the door and we’re an office of just three people (including my soon-to-be-gone boss). We’re responsible for 300+ civilians and all of theirRead… Read more »

Why Government Has a Hard-Time Recruiting at Harvard

Great article on why Harvard kids go to work to Wall Street and not public service jobs. http://baselinescenario.com/2010/05/04/why-do-harvard-kids-head-to-wall-street/ Short story..not money or work. It’s – the process is straight-forward and easy. Here’s a quote “it is simply easier to get a corporate firm job than any other job. By contrast, it’s hard to get aRead… Read more »

Gridlock Drives Gridlock

It’s true that the D.C. area is home to one of the worst commutes in the nation. Think you can breeze through 66, 270, or the Beltway in rush hour? Good luck to you. They say it’s going to rain. Better luck next time. I’ll bet on something that has better odds, like the lottery.Read… Read more »

Top 5: Set-Ups for Success Using Social Media for HR

A couple weeks ago, I spoke at the Western Region IPMA-HR Annual Conference in San Diego. The conference theme was “Navigating New Horizons,” so I tried to have some fun with the nautical metaphor, as demonstrated by these slides. NOTE: If you’ve seen my slides before, this is all new material! View more presentations fromRead… Read more »

The questions companies have when adding social to customer service

At the closing session of the Parafest conference that I attended, and at which I spoke about Social Media and Collaborative solutions, the product management of Parature shared this slide. The slide represents the results of polling customer, throughout the conference, about their concerns, their questions, about adding social channels to their customer service efforts.Read… Read more »

OGI Conference – Internal Customer Engagement

As many of you know, I was asked by the folks at GovLoop and 1105 to moderate a session at the OGI conference earlier this week. I hope that you guys appreciate it if I share the results of that session with the rest of the GovLoop community who wasn’t able to make it toRead… Read more »

A Necessary Contradiction: Merit-Based Systems and Diversity

Merit-based systems have dominated the federal, state and local human resources landscape for decades with the purpose of creating a process of employee advancement and job-seeker selection that is based on individual skills and abilities. The current issue of PA Times includes a press release related to a report (.pdf) published in December of 2009Read… Read more »