The Benefits of Using a Unified Case Management Platform
Agencies need individual solutions tailored to different case categories but also need those solutions to interoperate and share data.
Human Resources
It’s Not About the Perks, It’s All About the Purpose
Several factors contribute to employee job satisfaction, including whether someone feels their talents are being used well, the workload is reasonable and the pay is sufficient.
The Nearly Impossible Task of Creating Work-Life Balance for Parents
There are many ways that employers and colleagues can support working parents, and there are many things that parents can do to maintain balance and well-being in their lives.
Effective Workforce Case Management Helps Maintain Employee Trust
When an employee files a complaint, the process should be transparent and accountable from initiation resolution.
How Government Agencies Can Accelerate New Employee Onboarding and Productivity
New employees face many onboarding challenges, including learning how to ask for and access agency information. Answer engine technology, though, is revolutionizing the process.
Beware or Prepare? How to Work with AI
Getting used to AI can be an uncertain journey. Will it raise the quality and speed of your output? Will it expand the scope of your job, or put it at risk? Find out what an expert thinks.
Fairness in Government Hiring: Unveiling AI Bias in Resumes
For government positions, where objectivity is non-negotiable, cultural orientation and the integration of Artificial Intelligence (AI) can inadvertently taint the selection process.
How You Might Benefit From Returning to the Office
A survey conducted during the pandemic foreshadowed many of the arguments now being made for returning to the office.
Recognizing Signs of an Impending Layoff or Staff Reduction
With government organizations, impacts from budgetary constraints, a noticeable decline in tax revenues or higher expenditures could indicate possible layoffs or shutdowns. Keep an eye on discussions around budget cuts or financial challenges.
Flexibility. Innovation. Resilience: Creating Adaptative Workforce Strategies in a Post-Pandemic World
All government agencies have been focusing on return-to-office strategies, attempting to strike a balance between valuable lessons drawn from remote work capabilities during the pandemic and the competing need to maintain strong organizational culture through in-person collaboration.