Human Resources

Happiness: The Output Not the Input

All of us want to be happy particularly at work where over a lifetime we spend more time with our colleagues than our families. Happiness is an important core workplace value of millennials who want meaningful work as soon as they walk into our agencies as they fast track their way to being an executiveRead… Read more »

U.S. Federal Hiring Practices 101

The mission statement of the federal government’s Office of Personnel Management is as follows: To recruit, retain, and honor a world-class workforce to serve the American people. It’s certainly an important and noble mandate. Yet with such a wide variation of jobs within the U.S. federal government, from professional to administrative to blue collar toRead… Read more »

A Baby Boomer’s Advice to New Employees

After years of hiring freezes and budget cuts, we have been able to finally back-fill behind people who have retired years ago.  And with work load increasing, and a decent budget, we are also able to hire some “entry level” positions to off-set our aging workforce.  Often, our job openings are filled by others fromRead… Read more »

Why You Need to Develop a Workplace Mentoring Program

A common characteristic of all successful companies is that they know how to attract and retain an engaged and qualified work force. Mentoring is one tool they use to ensure their employees are constantly learning to facilitate improved performance across the board. Below are several benefits of building and implementing a strong and effective workplaceRead… Read more »

Tips and Tricks for Tracking Labor Costs in the Public Sector

State and local governments need to identify, predict, and manage opportunities for cost savings and productivity gains — all while improving the quality of their products and services. But how can they achieve productivity gains, and stay within budget, when they lack business intelligence related to their workforce?

Lowering the Heat: How to Manage Conflict

Conflict is a normal part of human nature, so it’s not surprising that we find it in the workplace. It’s probably even less surprising that it emerges when applying human-centered design (HCD). Just think about it – human-centered design is a very different way of working for most people. Many find its application uncomfortable inRead… Read more »