Overcoming Challenges With Observability

As agencies take steps to innovate their IT ecosystems become more complex. There are more places things can go wrong and more pressure to fix them quickly. Performance management tools can help.

How Agencies Are Driving Innovation to the Edge

Across government, innovation is happening at the edge, leveraging cloud, artificial intelligence (AI), machine learning (ML) and related technologies.

How to Implement Innovations

Innovation is more than a process: It’s a culture. Here’s how Philadelphia’s Office of Innovation and Technology makes it happen.

Unsung Heroes: The Technical Team Behind the US Administration for Children and Families

When one thinks of ACF, your mind might understandably drift toward the frontline workers, the policy makers, or the many initiatives undertaken to support vulnerable children and families across the United States. However, behind the scenes lies a team of dedicated professionals whose work is instrumental to ACF’s operations and mission: the technical team enabling… Read more »

Build an Innovative Ecosystem Through Cloud Architecture

If an agency wants to transform how it uses data, it needs to reimagine three core pillars of its data ecosystem: people, processes and technology.

What Can Old Airplanes Teach Government About Adopting AI?

Though more than 100 years separates the inception of the U.S. Airmail Service and the launch of ChatGPT, we can learn many lessons from the former when deciding how to use the latter.