How to Simplify and Speed Processes – and Why You Should
A four-step approach can help agencies identify slow and inefficient business workflows that are hindering work processes or service delivery.
Innovation
A New Era in Government: What Determines the Pace of Change?
The speed of innovation depends on the workplace environment that leadership develops and maintains. Here’s how managers can create a change-friendly culture.
Build an Environment for Transformation
transformation, we often focus on the technology and expect the workplace culture to follow. But real change requires an engaged workforce.
Take on Large-Scale Changes
Change management projects can seem overwhelming. What’s needed for success is someone who understands processes, operations — and people.
6 Ways to Aid Innovation
Innovation can be tough, especially at public-sector agencies. Here are six ways to ease the process and benefit your organization and workforce.
Promoting Hybrid Collaboration in North Carolina
When North Carolina’s Department of Information Technology went remote in 2020, CIO Jim Weaver learned how to foster collaboration within a hybrid workforce.
Employee Engagement — No Matter Where
The VA is committed to designing and implementing practices that ensure employees are successful, supported and empowered to do their jobs well — regardless of location.
Managing a Hybrid Workforce in Queens, NY
Here’s how one New York City borough balances remote and in-person work … and why officials think that remote opportunities are so important.
Driving Innovation in the Federal Workplace
How can we in the federal government do something better, faster, safer, or smarter?
How Your Employees Can Sell Your Employees on Change
When an agency attempts to transform its operations or services, the human factor can be both the biggest obstacle and the best solution.