The Innovation Mindset
Here are seven steps for shifting your agency’s culture into a mindset of continuous innovation for its mission, workforce and constituents.
Innovation
Why We All Need Self-Service and a Good UX
Government users and service providers share the feeling that if we can figure out how to make something simple once, we can do it again, for all types of services. Self-service is a good first step.
3 Ways to Increase Adoption of Your Next Government Strategy
Every few years, after a long and often tedious process, government agencies create new and much-heralded strategic plans — but, too often, new approaches stall because stakeholders don’t buy in. Here are three ways to change that.
Lessons from Government Innovators
Ask intelligent minds from across government to talk about innovation, and there’s one thing they all say: It can be a long and difficult journey. Here are insights from public-sector experts and industry gurus.
Exploring Appreciative Inquiry
Appreciative inquiry is a collaborative, strengths-based approach to change that’s utilized in organizations and other human systems such as the communities we live in.
GSA Administrator Shares 10x Program Lessons for Cultivating Innovation
Administrator Robin Carnahan highlighted the importance of making it easy for people to contribute good ideas and de-risking the stigma around innovation.
Don’t Let Your Digital Transformation Fail: How to Create Strategies That Work Pt. 1
How can government leaders create digital transformation strategies that are resilient, cost-effective and produce comprehensive results? The process is not as difficult as you think.
Use Agile Workflows to Increase Your Productivity
Agencies have a rare opportunity to finally raze bureaucratic silos, reroute workflows, create more dynamic channels of communication, and more.
Escaping Fake Agile 2.0
Many agencies have become so militant in the day-to-day implementation of Agile that the rituals and documentation become more important than iteration or adhering to the values of the Agile Manifesto. In this article, learn ways agencies can embrace agile practices while still adhering to regulatory requirements.
3 Ways to Design Applications For Humans
Often called apps, applications are computer programs that are designed to carry out specific tasks like playing media for end users.