Innovation

Futureproof Governance: Building Resilience in a World of Constant Change

Futureproof governance requires shifting from reactive problem-solving to proactive resilience-building, leveraging adaptive frameworks, innovation, and secure data practices to navigate an era of evolving technology and societal needs.

Winter scene with pinecones and cranberries

‘Tis The Season to Learn

With 2025 around the corner, it’s not too late to learn something new. From workforce and customer experience trends to fresh ways to update your ransomware defenses and ideas to inspire your team, you’ll find a topic that can take you confidently into the New Year.  End the year on an educational note with ourRead… Read more »

IRS IBM Video Graphic

Revolutionizing Taxpayer Services and Operations at the IRS

In 2022, as part of the Inflation Reduction Act, Congress increased funding for the IRS, earmarking this new investment for operations support and business systems modernization, including the incorporation of artificial intelligence (AI). The emergence of a new generation of AI-based tools and solutions has the potential to transform how the IRS delivers services toRead… Read more »