Harnessing the Influence of Appreciation in Change Initiatives
For some public-sector employees to feel truly integrated into their agency’s decision-making process, they need to feel genuinely recognized and respected.
Leadership
Introducing the CX Community of Practice
Learn more about our newest Community of Practice, geared around supporting government employees who are delivering CX.
Have an Effective One-on-One
This blog covers how to effectively have a one-on-one meeting.
Where Should People Work?
What do senior government leaders think about work-from-home arrangements? Are they more of a problem or a solution? We asked three C-level government executives for their opinions.
Developing Your “On Brand” Leadership Style
Creating a personal brand is not solely reserved for online influencers looking to promote their expertise or sell products. You may already have the beginnings of a personal brand — your reputation at work. Building the brand means being purposeful in shaping the perception others have of you.
Leadership Looks Too Much the Same
Though government workforces today are, overall, increasingly diverse, senior leadership is not. Here are some statistics.
Conversations With CXOs: Andrea Fletcher
Government leaders have a lot to teach us, no matter where we are in government. Here are lessons learned from CMS’ Chief Digital Strategy Officers regarding management, instilling a feeling of belonging in the workforce and responding to evolving tech.
Spotlight on Democracy: The Unbreakable Link Between Transparency and Ethics in Government
In governance, a compelling partnership exists between two pivotal forces – #transparency and #ethics. Delving into the heart of democracy, this article explores the unbreakable link between transparency and ethics, uncovering the key role they play in preserving the integrity of our government and fostering public trust.
Bringing Data and AI to Life
Government’s response to national and local crises depends on its ability to collect, analyze and use actionable data. That requires a 360-degree view of available agency data, the kind of perspective that a cloud-based data management platform can provide.
Saying “NO” to Unreasonable Requests from Your Boss at Work
Saying “no” to your boss can be a delicate situation requiring careful consideration. While it’s essential to be respectful and professional, and there may be some anxiety involved, you can still navigate these conversations effectively.