Leading Through the Winds of Change
The desire or ability to embrace change is a skill that needs to be learned and nurtured.
The desire or ability to embrace change is a skill that needs to be learned and nurtured.
Many times we default to a need for “culture change” when we are faced with a far-reaching organizational challenge, but it may not be the answer to all of our problems.
There are jokes that getting put on GAO’s high risk list is like the 1977 Eagles’ hit, “Hotel California,” where “you can check out any time you like, but you can never leave.” But in fact, over one-third of agency programs on the list have gotten off. What’s the secret?
The next time you’re tasked with coordinating a team meeting to come up with the next big creative innovative idea for your agency, remove all of the chairs from the room.
Don’t think of internal communication as “I need to tell you what’s going on” or “You need to provide feedback via this survey.” If you really want to communicate with employees, it must be a dialogue.
Managers need to demonstrate experience, confidence, and leadership ability at all times. Just like team players need strong coaching, employees need strong leadership to continue improving.
What a federal PMO might look like within a reorganized Office of E-Government and Information Technology within the Office of Management and Budget.
Can we feds be unshackled from the transactional programs, policies and procedures so we can find meaning in our work?
Detailing the 14 things federal CX pros must do before, during, and after the transition to keep their work on track and lay the foundation for continued improvements under the next administration.
You’ve always wondered how to go about correctly asking for a raise or telling an employee you need to see better work from them. Now you can stop wondering and start practicing. Learn how to have these critical conversations and open communication with the following framework and tips.