Don’t think of internal communication as “I need to tell you what’s going on” or “You need to provide feedback via this survey.” If you really want to communicate with employees, it must be a dialogue.
Managers need to demonstrate experience, confidence, and leadership ability at all times. Just like team players need strong coaching, employees need strong leadership to continue improving.
What a federal PMO might look like within a reorganized Office of E-Government and Information Technology within the Office of Management and Budget.
Can we feds be unshackled from the transactional programs, policies and procedures so we can find meaning in our work?
Detailing the 14 things federal CX pros must do before, during, and after the transition to keep their work on track and lay the foundation for continued improvements under the next administration.
You’ve always wondered how to go about correctly asking for a raise or telling an employee you need to see better work from them. Now you can stop wondering and start practicing. Learn how to have these critical conversations and open communication with the following framework and tips.
Over the course of my career, I have run hundreds of meetings, trainings and events in the corporate world, civic organizations and the government — and I’m here to share some tips.
Don’t forget a core set of customers that you interact with every day: Your agency’s employees.
Summer can be rough at the office. It’s (probably) much nicer outside, your coworkers and friends are taking exciting vacations, and you’re stuck in your cubicle. How can you beat the summer blues and remain motivated for the next few months? Here are some tips to get you started.
NASA wants to concentrate its limited resources on deep-space exploration and cede lower-Earth orbit to a burgeoning commercial space sector. Achieving these two goals requires transformational change.