Replace Engagement with Excitement
Can we feds be unshackled from the transactional programs, policies and procedures so we can find meaning in our work?
Leadership
Federal CX Pros Must Start Preparing For The Presidential Transition Right Now
Detailing the 14 things federal CX pros must do before, during, and after the transition to keep their work on track and lay the foundation for continued improvements under the next administration.
How to Have Courageous Conversations
You’ve always wondered how to go about correctly asking for a raise or telling an employee you need to see better work from them. Now you can stop wondering and start practicing. Learn how to have these critical conversations and open communication with the following framework and tips.
Beyond the Basics: How to Master Holding a Meeting
Over the course of my career, I have run hundreds of meetings, trainings and events in the corporate world, civic organizations and the government — and I’m here to share some tips.
Your Employees are Your Customers, Too
Don’t forget a core set of customers that you interact with every day: Your agency’s employees.
11 Tips to Keep You Motivated at the Office This Summer
Summer can be rough at the office. It’s (probably) much nicer outside, your coworkers and friends are taking exciting vacations, and you’re stuck in your cubicle. How can you beat the summer blues and remain motivated for the next few months? Here are some tips to get you started.
End of the Space Shuttle & the Beginning of Commercial Space: Leadership, Change, and Private-Public Partnerships
NASA wants to concentrate its limited resources on deep-space exploration and cede lower-Earth orbit to a burgeoning commercial space sector. Achieving these two goals requires transformational change.
Don’t Leave your Team Marooned Without Praise
Praise can fill your team with pride and can become something to look forward to during the most challenging of days.
Why You Need to Set a Vision for Every Single Project
Set yourself up for success and set a vision for your project — every single time.
10 Must-Read Books for Women in Government
Through GovFem, we’re hoping to provide resources and advice to help our female GovLoopers working in government. Unfortunately, that won’t happen overnight. In the meantime, check out my top ten book suggestions for women looking to get ahead in their career: Ask for It: How Women Can Use the Power of Negotiation toRead… Read more »