Design thinking is shaking up how top innovators do business. But it is not a new flavor of the month — it has been practiced for decades. You can benefit from design thinking no matter what your background or field.
Twenty-five years ago Congress passed the Chief Financial Officers (CFO) Act. This act marked the beginning of an era that incorporated necessary positions of oversight; ranging from CFOs to Chief Information Officers (CIOs). But, what do all these acronyms really mean? Have they been successful in helping government function more smoothly? Jim Taylor, Managing DirectorRead… Read more »
There is a big difference between wanting to break the glass ceiling and knowing exactly how to do it. What kind of hammer should you use? How tall is the ladder you’ll need to climb? When you get there, what’s next? These are questions that many young women ask themselves when they enter public service,Read… Read more »
Performance reviews are not just report cards. Employees often feel like performance reviews are just a waste of time because they seem to provide little feedback to truly enhance the agency’s mission. Performance reviews can also provide an avenue for communication within the agency. They can provide a way for both employees and leaders toRead… Read more »
A prime opportunity presents itself to create revolutionary changes in the government workforce where agencies move from programs that merely seek employee involvement to high-performance organizations that demand employee engagement.
Customer experience, or CX, has not always been associated with government, but this year government has taken some big steps towards improving its customer experience image. One of the reasons for the increase in government’s customer service mentality is the mandated cross-agency priority goals. 15 cross-agency priority goals were announced earlier this year with theRead… Read more »
Over the past five years, the Obama administration has pursued a host of innovation-fostering initiatives that work to strengthen the connective links among and within federal agencies. The challenge? How do we solidify the best of them so they remain in place beyond the upcoming 2017 presidential transition?
Recognition is something that everyone desires and seeks when they perform on and off the job. Recognition helps us meet a significant ego need we all have. When our performance also meets our personal needs, our motivation to continue good performance is significantly increased. By combining recognition with any of these tools it serves as… Read more »
There is no “right” way to be a great leader or manager, but you don’t have to be in a formal supervisory role to provide leadership to your team or your organization.
Millennials have been active in the workforce some time now, and they are moving into management and leadership roles in government and in private sector. With the advent of the millennial leader, expect changes. A new generation almost always means new rules.