Leadership

10 Tips for Communicating Agency Goals to Your Employees

It’s important that leaders at all levels of an organization effectively communicate these goals with their employees. Clearly defining agency goals helps give employees direction and can energize their efforts if they understand what they are working toward. Here are ten tips on the best ways for communicating and engaging your employees in broader agency… Read more »

Nani Coloretti on Pursuing an Opportunity Agenda at HUD

As the HUD Deputy Secretary, I help the department achieve its mission by focusing on effective operations and crosscutting policy and program issues… if we build a stronger HUD by improving leadership, accountability, transparency, and focusing on better resource management, then we’ll be better prepared to successfully achieve [our strategic goals.

Don’t Fear the Cloud

Remember the last time you sat outside on a sunny day staring up at the clouds? Remember feeling a sense of familiarity and tranquility? Or did you see a different kind of cloud – one that looked eerie, dangerous, and scary? Today, we are talking about cloud computing and the question is: which cloud doRead… Read more »

Take the Data and be Transformational

Ever wonder if technology really does make our life easier? Is all of the data we collect really worth the time and energy? Sometimes we feel so overwhelmed with the minute details and intricacies of technological data collection that we fail to see the big picture. According to B. J. Walker, Director at Deloitte Consulting, itRead… Read more »

How to Work with the Nattering Nabobs of Negativity about Government Work

While government workers are usually motivated by intrinsic values of the organizational mission, understanding the unique factors of what makes your employees more satisfied and engaged at work is an important organizational feedback loop that lowers employee turnover, increases employee loyalty, improves productivity, and ultimately results in greater organizational impact and long-term success.

Good Customer Service Starts with the Employee

Government leaders are all hyped about integrating the newest technological innovations into their agency to improve customer service, but we may have forgotten a step or two along the way. Although technological advancements do provide some avenues to bettering the services govies provide to their constituents, we have to remind ourselves about the basics ofRead… Read more »