Leadership

Leading by Serving

Meet Nicole Stillwell, one of our esteemed NextGen Public Service Awards finalists. As the Deputy Director of Digital Engagement for the State Department’s Bureau of Consular Affairs, Nicole has done outstanding work improving the way the government communicates to citizens in emergencies. Putting people first, Nicole is leading by serving those with the most need.

What to Do When a Local Government Leader Leaves

People move around a lot in the field of city and county management; I have an Outlook database that can prove it. And when the city manager or another leader leaves, it’s tempting for a government to try to have other staffers cover that work until someone new is hired. I think it’s almost alwaysRead… Read more »

Winter is Coming for Game of Thrones – and Federal Talent Management?

“Winter is Coming” is a key theme of the popular HBO series Game of Thrones. With its warning of constant vigilance, the meaning is clear – no matter how good or calm things seem now, the good times and serenity won’t last forever…and you need to prepare and be proactive to ensure you’re ready for… Read more »

Part 2: Leadership and Building a Clear Ethical Program

WWSJD? What Would Steve Jobs Do? Could Apple employees ask themselves this and know what to do in a tricky situation? Can your employees ask themselves what YOU would do in an unusual situation and know what they should do? In last week’s blog I introduced the Malcolm Baldrige and Florida Sterling business management modelsRead… Read more »