Leadership

Creating a Digital Transformation Plan of Action: A Guide for Leaders

In earlier SMART Articles, I discussed the evolutionary phases in becoming a digital organization, described how all business functions are being transformed by social and digital technologies, articulated the primary barriers to digital engagement, and offered a digital transformation framework (to read these and other related pieces, click here). This article extends those pieces by proposingRead… Read more »

How Going Paperless Transforms the Agenda, Meeting and Approval Process for Clerks

What do you know about the clerk working in your city our county government? We’re guessing probably not a lot. However, a clerk in your local government is constantly doing a lot of work — mostly behind the scenes that you may never know about. And the fact is, the job of a clerk is criticalRead… Read more »

Four Leadership Opportunities You May Be Overlooking

When I was early in my career I discovered the catch-22 of gaining leadership experience: to be selected for a leadership position I needed to show I already had some previous leadership experience. So I had to get creative to break the cycle and get my feet wet. If you find yourself facing the same situation,Read… Read more »

Women in Leadership: CEO Barbie

In November 2014, the Pew Research Center surveyed public attitudes regarding gender and leadership in US politics and business. They found that people see little differences between men and women when it comes to leadership. Both genders were equal in terms of innovation, ambition and decisiveness. The major differences that surfaced were women were seenRead… Read more »

Wins, Losses, and Next Steps for Female Feds

We’re making progress, but there’s more to be done. That’s the main takeaway from the Office of Personnel Management’s (OPM) recent report, Women in Federal Service: A Seat at Every Table, which used workforce data and Federal Employee Viewpoint Survey (FEVS) results to analyze that status of women in government. What I appreciate most about this reportRead… Read more »

Public Servants, Are You Ready to Feel the Love?

One week a year, extra effort goes into making sure that more Americans learn about the awesome people who work in public service. This celebration happens during Public Service Recognition Week from May 3–9, 2015 and honors federal, state, county and local government employees. Across the nation there will be acts of appreciation, special events, media attention, and a social media storm. While publicRead… Read more »

Everyone Lied: There IS an “I” In Team!

You have been living in a world of lies since kindergarten. From the time you thought paste was a member of the food pyramid, you were taught that there is no “I” in team. And while the spelling bee members of your team were correct — the letter I is not actually in the word — thoseRead… Read more »

The Government’s A Joker

According the Government Accountability Office (GAO)’s recently released “Annual Report 2015: Additional Opportunities to Reduce Fragmentation, Overlap, and Duplication, and Achieve Other Financial Benefits”, the government’s a joker. It’s trying to juggle a million different programs, but it can’t quite keep them all under control. Nicky Clowers, Director of Financial Markets and Community Investment IssuesRead… Read more »