This post was originally published on Ideas & Execution. The role of technology and design in government is undergoing a significant change. As digital and mobile technology advance, user-centered design and open source platforms are changing from nice-to-haves to necessities in the public sector. There is growing recognition in public institutions that the slow paceRead… Read more »
“Emotional intelligence.” The phrase conjures the image of a therapist and a couch, but in reality being more emotionally intelligent you can help relieve stress, help you communicate effectively, help you empathize with others, overcome challenges, and defuse conflict. Being emotionally intelligent is one of the keys to mastering your career. Don’t believe the hype?Read… Read more »
Seriously..Can we? There’s certainly no shortage of global issues these days. In every news story I hear or read, one of the things that strikes me is the lack of communication between the parties. Issues between two or more parties will always exist. We have different ways of looking at the same issue, different waysRead… Read more »
If you’re working for the federal government, you’ve likely been asked at some point to create an Individual Development Plan (IDP) that outlines your short- and long-term career goals and how to reach them. Maybe you’re even working on one now. Instead of setting it aside, or writing out a few ideas without giving it tooRead… Read more »
There are three main phases to becoming a digital organization: digitization, digital engagement, and digital transformation. This post offers a lay oriented description and assessment of these phases. The objective is to help leaders who are digital rookies develop a conceptual foundation for understanding where their organizations have been, where they are, and – mostRead… Read more »
I’ve been getting calls from reporters who are asking whether President Obama is interested in government management. But a management innovation he introduced in the early days of his administration is finally taking off. Sometimes it takes a few years to find out if a management innovation works. Background. Early in the Obama Administration, OMBRead… Read more »
Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards were given at the 2014 NextGen Awards Ceremony, which will kicked off the NextGen Training Summit on July 23rd in Washington, DC. For the past two months, I have beenRead… Read more »
Trust is important in any relationship, particularly if you are a leader. Without trust standard operations become difficult and slow. Simple tasks must be checked and rechecked. And small mistakes are big steps backward. As important as it is to earn and maintain the trust of your team and colleagues, it may be more importantRead… Read more »
We’ve all seen an ambulance racing down the street, sirens blaring, weaving in and out of traffic. But sometimes in the rush to get to the hospital in the fastest way possible another tragedy can strike. In 2010, a medic, patient and passenger all died when the ambulance driver lost control on an icy roadRead… Read more »
In the middle of cold winter days, what could be better than making a roaring fire? But you’ve probably been building an inefficient fire. It’s probably hard to start. You have to keep adding logs and moving them around to get good burn. The edges of the logs don’t burn. It takes a long timeRead… Read more »