If you have ever had to say, “I’m sorry” to someone at work – for “dropping the ball,” missing a deadline, or saying the wrong thing, you know how awkward and difficult it can be. Apologizing to friends and family is hard enough; telling a coworker, staff member or boss “I’m sorry” can be downrightRead… Read more »
Often times, the written word is the only form of communication for daily office instruction. If you are unable to explain yourself in a clear and sufficient manner, it may slow down the process of getting things done. On a personal note, if you are unable to write correctly you may end up losing respectRead… Read more »
Let’s face it: most department meetings are lame. A lot of employees would rather have an hour to themselves than go to another boring department meeting. I have observed an unusually high number of urgent customer issues that seem to coincide with my department meetings. Getting your department together in one place all at theRead… Read more »
“The execution of the ACA was seriously flawed. Three factors contributed to the rocky rollout: the nature of lawmaking, poor personnel decisions, and poisonous politics,” notes Dr. Zeke Emanuel. The American healthcare system is complex. It was not created complex and expensive from its origins, but evolved to become this way over a period ofRead… Read more »
You’ve got ideas! You want to change your office/unit/department for the better and know how to do it! You’ve worked it all out! But no one is listening. Or if they listened, things remain at the status-quo. Or if they want do implement change, it’s happening with the efficiency of the Pony Express. Has thisRead… Read more »
Tomorrow, we celebrate the signing of the Declaration of Independence. It is an amazing document written by bright and determined individuals who wanted to throw off the yoke of servitude from the British crown. It, of course, was signed on July 4, 1776. But five months later, it looked as if the American Revolution wasRead… Read more »
Leadership is a talent that people either learn and develop over time or an attribute they are born with and carry through all facets of their life. If you take a moment to review the past few years, you may recall the words of a leader who instilled confidence, mentored or coached you to beRead… Read more »
In case you missed it, today marks the 50th anniversary of the Civil Rights Act (CRA). President Lyndon B. Johnson signed the landmark law on July 2, 1964 (pictured above). The U.S. Equal Employment Opportunity Commission (EEOC) enforces Title VII of the CRA, which prohibits employment discrimination in the public and private sectors (in additionRead… Read more »
On the April, 2014 Rolling Stone magazine cover, Julia Louis-Dreyfus sported a tattoo of the Constitution, but with the wrong signatories at the bottom. How many editorial eyes saw that cover from conception to publication? How was it not noticed? Have we forgotten the past, thinking it’s irrelevant; moving too quickly, our eyes on theRead… Read more »
A recent report of entrepreneurs found that the characteristic they seek most when investing in someone’s venture startup is the ability to sustain an intense effort. Michelangelo laid on his back for four years painting the Sistine Chapel. Tim Howard had 16 saves during this year’s World Cup match against Belgium. What are you goingRead… Read more »