Leadership

Don’t Fake Empathy – Really Walk in your Employee’s Shoes

As employees start to return to normal after the government shutdown, managers are finding it difficult to effectively communicate with employees. Leaders are tasked with toeing a fine line between talking about the impacts of the shutdown and engaging people in the work that needs to be done. The key to effectively navigating the lineRead… Read more »

The shutdown is over – resentments remain?

We’ve been away for some time now, so please don’t expect that we can return to normalcy in a day or even a week. We need each of you to take time, each hour, to check on your co workers and offer encouragement and comfort where necessary. We are one team, the best team inRead… Read more »

5 Post-Shutdown Silver Linings for the Federal Workforce

There’s been no shortage of negativity surrounding the government shutdown and near debt default – and for good reason. The federal family and the American people were badly hurt again for partisan political purposes. This shameful development should have never occurred in America, which prides itself on being the world’s role model for democratic governanceRead… Read more »

Do we over measure in government? Plus your weekend reads!

Leaders are trying to use measurements as their swimming goggles. It is the major technique they are relying on. My beef with measures is that we are not applying them proportionally. – Martha Johnson. You’ve probably heard the phrase, “measure twice and cut once.” But in government it seems like we are measuring eight times.Read… Read more »