Leadership

How to hire – 10 tips to hire right

Getting the right person in the right job is a monumental task for HR professionals in government. And in these tight economic times getting the hiring right on the first try is imperative. So how do you hire effectively quickly? Tim McManus is the Vice President for Education and Outreach at the Partnership for PublicRead… Read more »

Why Organizational Trust Matters?

Organizational theorists have been writing about the importance of organizational trust for decade. In their works, McGregor (1967), Argyris(1973), and Likert (1967) have all supported the concept of trust. As cited in Robbins (2003a), McGregor proposed two distinct views of human beings, which he labeled Theory X and Theory Y. Theory X is associated withRead… Read more »

FREE WEBINAR: Top 10 low-cost, high-impact strategies for Federal Government Officials

Register for free webinar: Thursday, August 29, 2013 at 12:30 PM EDT. http://lnkd.in/t_dR2D Session will help you identify specific low-cost, high impact solutions to address some of the most pressing challenges facing the U.S. Federal Government workforce today; including: • Attracting, on-boarding, retaining and developing highly skilled workforce • Developing leaders who can establish andRead… Read more »

Tips for empowering customer service employees

Customer service is a core function of government, yet 60 percent of government executives describe citizens’ attitudes toward government as “frustrated,” according to a recent Government Business Council survey. One way to improve the reputation of your organization is to empower frontline employees so they can provide better customer service. Excellent customer service is aRead… Read more »

Preventing Agro-Terrorism with Collaboration – Plus your weekend reads

Foot-and-mouth disease is an infectious and sometimes fatal viral disease that affects cloven-hoofed animals, including domestic and wild bovids. The virus causes a high fever for two or three days, followed by blisters inside the mouth and on the feet that may rupture and cause lameness. Although the disease is not contagious to humans, itRead… Read more »

Libraries Re-Imagined – Not just books

These days libraries aren’t just repositories for thousands of books, they have adapted with the times. “Local government was the sector hit hardest by the recession, because they depend heavily on property taxes. Librarians are adapting to what is a new fiscal reality. One of the areas that libraries have been very aggressive in, isRead… Read more »

The Department Picnic

Ah…the department picnic. Fond memories of fried chicken, hard dry burgers, 15 varieties of potato salad, a dish with melted marshmallows on top, a mystery casserole, and some wrinkled burned hotdogs. And lots of employees with their families. Sometimes leaders are reluctant to attend this traditional summer event (also the holiday party close to theRead… Read more »

Performance Review 101 – How to get real results

We are rapidly approaching the end of the fiscal year and that means one thing for employees: performance review time. Ugh, the dreaded performance review, they are the bane of existence for employees and managers alike. But there are ways to make performance reviews less painful for everyone involved. Tom Fox is the Vice PresidentRead… Read more »