What Digital Transformation Starts With
For many people, the first and only interactions they have with a government agency are through its website, and good first impressions can go a long way.
For many people, the first and only interactions they have with a government agency are through its website, and good first impressions can go a long way.
It’s important to stop and consider whether we should make a commitment, before we actually do. Here are seven questions to ask ourselves.
The term “life-work integration” has replaced the notion of “work-life balance.” But what does the new concept mean — and how can we achieve it?
Have you ever considered if she actually had some worthy management skills? Well, I did, using the gold standard of management principles.
Emotional intelligence has broken through as a crucial quality for government employees.
Productivity doesn’t need to come at the expense of creativity.
Have you struggled with finding a good balance of support when it comes to delegating? Task Relevant Maturity is your answer.
Here are seven steps for shifting your agency’s culture into a mindset of continuous innovation for its mission, workforce and constituents.
Problem-solving often looks at what we could do more. Instead, what if we focused on what we could do less with subtractive insight?
Every few years, after a long and often tedious process, government agencies create new and much-heralded strategic plans — but, too often, new approaches stall because stakeholders don’t buy in. Here are three ways to change that.