The 3 Layers of Resilience
At heart, resilience concerns how organizations keep functioning amid change. It’s a crucial topic for agencies amid the COVID-19 pandemic.
Leadership
A Lot You Believe About Leadership Is a Lie: Here Are 5 Truths
As all leaders do, Dr. Brandi Baldwin had to work through some complexes around what she believed leadership was. “When you think about leadership as we’ve known it, quite frankly it’s been a lie,” Baldwin said.
5 Steps to Own Your Career
Certified Executive-Level Performance Strategist Dr. Tana Session argues a few simple moves can help anyone take over the path to progress.
4 Ways to Communicate During Transition
Lessons learned from the 2016 presidential transition can help agencies improve your communication skills for any future change.
Lessons in Change Management: From 9/11 to Technology Adoption
Leadership is about helping people deal with change. Management deals with things that need to get done. It takes both for successful change management.
Tips for Thinking About Long-Term Telework
If you could time travel to before the pandemic, what would you tell yourself then that you know now?
Remote Work and Learning from COVID-19
The COVID-19 pandemic has taught organizations ranging from the Air Force to Dell valuable lessons about working remotely.
Why ‘That’s Not my Job!’ Is a Non-Starter
Rather than focusing on our job description, we should look to become an asset to an organization by answering tough questions and solving complex problems.
The Nuclear Regulatory Commission’s Remote Work Success Story
Nuclear materials can endanger everything from the public to the environment, so the agency can’t afford serious disruptions to its work. But that’s just what COVID-19 brought: serious disruption.
Delaware’s Path to Digital Service Delivery
In late April, millions of Americans filed for unemployment benefits, overwhelming government IT systems. But Delaware’s Labor Department website didn’t crash, not even once