Leadership

Why Complex Problems are Complex and Hard To Solve

From an early age, I have never liked the observation that something is complex. It usually meant that person is just resigning themselves to never understanding the problem. I couldn’t stand this defeatist attitude and have spent most of my life trying to devise ways to tackle complex problems including the aptly-named “wicked problems.” EvenRead… Read more »

Using SharePoint to enable ITIL: Consequences of unmanaged services

Since technology appears simple to operation the assumption is that it’s simple to build and manage. What isn’t seen by end-users today is all the complexity behind a product or service. The consequences of operationally mature, technically naïve stakeholders and end-users are having to justify investments in information technology. While it’s not unreasonable to askRead… Read more »

Project Management Concepts for Enterprise 2.0

Dennis Brooke has been using web based project management communications tools since the late 1990s. In his recent interview on The Project Management Podcast he discussed how Enterprise 2.0 project management tools can make the most of communications between team, sponsors and stakeholders. PMPs can earn 30 free PDUs by listening to the entire seriesRead… Read more »

Weekly Round-up – July 30, 2011

Gadi Ben-Yehuda Hopefully, the former. On Mashable, Zachery Sniderman lists four ways various governments are using social media “for better or worse“ I bet they’re still not working remotely. Ethan Klapper reports on White House staff holding “Twitter office hours.” And was this thier mouse? Marine General James Cartwright said that “A long-standing reliance onRead… Read more »

NGG11 For Dummies: Day One (The CliffsNotes Version)

Today’s #1 Lesson Getting Big Things Done: Answered by Aditya Kumar, Deputy Assistant to Vice President Joe Biden Sometimes we are tasked with solving a problem, tackling a BHAG [see below], providing an answer, or managing a project that has never been attempted before. I asked: “When faced with such a task, how do youRead… Read more »

Columbus, Ohio Advances Policy-Making with Legislative Automation

by Shezronne Zaccardi, IT Specialist, City of Columbus, OH In 2002, the City of Columbus, Ohio, knew it was time for a change. We needed to move our workflows into the digital age to eliminate bottlenecks and speed up the delivery of information across our organization and to our citizens. Since implementing Granicus’ Legislative ManagementRead… Read more »

Political Savvy – What you can do!

When office politics and political savvy are mentioned, many think of selfish, deceitful, deceptive, sneaky, conniving individuals who are doing things like: — Snitching to management— Lying or covering the truth— Playing dishonest games, i.e. taking undue credit for others’ work — Discounting another’s opinion or idea— Back stabbing Yes, it is true, there areRead… Read more »

Next Tuesday: Innovation Party

Last week I held a little get-together at Vbar with friends and people who read this blog. It was great fun – people met, talked big ideas & challenges, contacts were made, email addresses changed hands. Coffee was consumed. A big (little) success. Since then, people have been asking when I’m going to do itRead… Read more »