I just got this awesome email: Happy High-Five Friday! My name is Emerson Souza and I’m currently an intern at HUD for the Office of Healthy Homes and Lead Hazard Control. I was at the Next Generation of Government Summit with a few co-workers from my office. We all really enjoyed the entire conference, veryRead… Read more »
Michele M. Leonhart, administrator of the Drug Enforcement Administration (DEA), has spent more than 30 years in law enforcement. As a DEA special agent, she commanded the Los Angeles Field Division, one of DEA’s largest field divisions; served in San Francisco, where she became the first woman within DEA promoted to the position of specialRead… Read more »
GovLoop is sponsoring a symposium on Customer Service, August 23. It promises to be a great event – bringing together customer service experts and passionistas from within and outside of government, and it hopes to culminate in some real actions to improve customer service in government. Hurrah! Wish I could be there (I was invited,Read… Read more »
Social media leadership is a game of balancing goals and resources. I’ve learned to “begin with the end in mind,” balancing results, cost, time, staff capabilities, and continuous innovation for optimum value. Continuous Innovation? A long time ago I asked a customer CTO how could I tell when I was buying enough software? He grinnedRead… Read more »
Yesterday, at the Web Managers Roundtable, I was treated to a panel of experienced bloggers and got several pages of notes about better blogging. Here’s the Top 10: Dana Blankenhorn observes that blogging is an intimate relationship with your readers – let them be your guide Carol Covin told of finding a void & fillingRead… Read more »
In an article from the Washington Post, A Need to Upgrade Uncle Sam’s Innovation Skills, Joe Davidson highlights a new report finding that federal employees express a desire to innovate, but often the federal workplace does not encourage innovation. “An analysis of survey data by the Partnership for Public Service and the Hay Group foundRead… Read more »
By Chris Moore and John Emmitt The Obama Administration has mandated datacenter consolidation for government agencies. Vivek Kundra, former Federal CIO, commented last year that in some cases, only 7% of existing Federal government datacenter capacity is currently being utilized. Jeffrey Zients, chief performance officer and deputy director for management at the Office of ManagementRead… Read more »
Deltek Analyst Kate Tussey reports. Last week I attended the 2011 Medicaid management information system (MMIS) conference in Austin, Texas. Despite record-breaking heat, the conference was packed with innovators from across the country, all eager to discuss key initiatives and changes impacting the Medicaid space. As you can imagine, between the Affordable Care Act (ACA),Read… Read more »
Our politicians will not save us from our problems. We shouldn’t expect them to either. There’s little incentive for them to do so. They are engaged in a zero-sum game. In game theory, this is described as a situation where one of the participant’s gains is equal to the opponent’s loss. For someone to win,Read… Read more »
Interview with Retired Vice Admiral Dennis V. McGinn, President, American Council on Renewable Energy (ACORE) To listen to the podcast, visit: http://www.ceileadership.org In Episode 22 of the Green Government Podcast we with Retired VIce Admiral Dennis V. McGin,, the president of ACORE, about renewable energy, renewable energy in the military, and how the U.S. governmentRead… Read more »