This article was originally published on Tri Tuns Blog. OBSERVATION We have found that the best way for organizations to “boost” and then “sustain” high CRM user adoption is to develop and implement a comprehensive user adoption strategy. Most CRM failures occur when organizations take a Go-Live centric approach to CRM (on-time & on-budget deliveryRead… Read more »
Many of our clients are dealing with the challenges of managing the virtual workforce with colleagues spread out in different locations and multiple time zones. Since our inception 14 years ago, Strategic Partners has been managing a virtual workforce. What follows are 10 strategies that we have adopted to help our virtual workforce enhance theirRead… Read more »
Amelia Law asked me to share this important announcement with NCDDers. If you have questions, you can contact her at 800-221-3657 or [email protected]. The Charles F. Kettering Foundation offers one-year research positions at their Dayton, Ohio offices to doctoral candidates and recent Ph.D.’s. Research Assistants and Associates receive excellent full-time compensation and benefits including medicalRead… Read more »
City planners now have a cool new tool for optimizing management strategies with IBM’s free CityOne game simulation. Users are challenged use the game’s urban environment by meeting profitability and revenue goals, increasing customer and citizen satisfaction, and making overall improvements to the city. For example, one challenge is to deliver high-quality water in theRead… Read more »
IMO brings significant issues to the table…. From Forbes Bloger: Lisa Quast Motivating people: Getting beyond money … What I found interesting about the McKinsey survey is it showed that three non-cash motivators are “no less or even more effective motivators than the three highest-rated financial incentives”: * Praise from immediate managers * Leadership attentionRead… Read more »
I’m increasingly interested in how creative collaborations between small suppliers, public services and organisations from other sectors can come together to solve problems in an open innovation-y sort of way. The digital arena is probably one of the best places for this type of thing to happen, and a useful post has appeared on oneRead… Read more »
So many people think about leadership as a solitary effort that we often loose sight of the importance and need for the engagement of a variety of people in the leadership process. Leadership implies relationship by denoting the presence of both leader and follower. While these terms have become pejorative, the essence behind the conceptRead… Read more »
Sitting here at NAPA headquarters in the same room as OPM Director John Berry and many other influential people in government as well as education. Stay tuned for notes in an ongoing basis: Panel Discussion 1- Holding the Pathways Programs Accountable for the Future Leadership and Human Capital Needs of the Federal Gov “Pathways toRead… Read more »
This is the last commentary on the Small Project Management Guide. Thank you all for reading the guide and providing your comments. I firmly believe that good project management will be one of the keys to successfully bringing about Gov 2.0 and Open Gov and I hope I have convinced you to learn more aboutRead… Read more »
Louisiana is bringing together four child-serving agencies to form a Coordinated System of Care (CSoC) for youth with behavioral health needs, state officials announced last week. By combining efforts from various state agencies, the state hopes to save money, reduce duplicated efforts across agencies and increase the overall outcomes of the children they serve. InRead… Read more »