Last week we discussed how Cloud computing is a catchall phrase, for anything that delivers hosted services over the Internet, and how those services are divided into three general categories – IaaS, Paas, and SaaS. Infrastructure-as-a-Service (IaaS) Suppliers offering cloud infrastructure as a service or Infrastructure-as-a-service provide the servers, data center space, network equipment, andRead… Read more »
Here are the top ten most-read blog posts from the IBM Center for The Business of Government’s Blog this past year. The list starts with the most popular! 1. Congress Hits Refresh Button on the Results Act (October 5, 2010) Senator Tom Carper (D-DE) summarized the need for a refresh when he introduced his billRead… Read more »
As 2010 draws to a close, the need for predictions about what will happen in 2011 about. I have even offered my own guesses and plans here, here, and here. For this year-end post however, I offer some tools of skepticism to you, dear reader. When it comes to predicting the future, we are allRead… Read more »
‘Your speak with individuals; you sell to organizations; and you live by referrals’ – a friend noted in a recent conversation about professional service firms. Are we meeting the needs of each of these functions in our communications with clients and prospects. ? I’d say yes when meetings were face-to-face and we were a primaryRead… Read more »
Happy Holidays, Merry Christmas, or whatever greeting is appropriate to you! I sent a version of this out to those of you on my newsletters earlier (New PM, PMP Guide) and received some great responses. And, some new ideas for next year! My wife and I have 3 awesome sons, and in past years we’veRead… Read more »
OK, holidays are nearing an end; and I’m back to thinking about government communications and customer service. What a year it’s been! Great progress in some areas, like social media. Modest progress toward our long-time goal to make top customer tasks easier to find and use. Not much progress at all (in fact, slippage) inRead… Read more »
FedinsiderTrying to change the government is like running up a hill that gradually gets steeper. The going gets more difficult and eventually you tire out. Two years since President Obama was inaugurated, his team managing the government itself has been stable. And it enters 2011 still having pretty good momentum. The one big change wasRead… Read more »
Prizes and competitions provide one way to stimulate innovation and tap “solver communities” that may not have been leveraged previously when considering some of our nation’s grand challenges. As I wrote this past summer, both on my featured jennovation series on Govloop and the Phase One Consulting Group Transformation in the Federal Sector Blog, thereRead… Read more »
“Great wisdom is generous; petty wisdom is contentious” ~Zhuangzi A generosity of spirit for people of any station is an appropriate attitude for everyone to have and exhibit year round in the workplace, in the community and in the home. It is even more appropriate for a generosity of spirit to be exhibited at theRead… Read more »
As I noted in yesterday’s review of 2010 predictions, 2010 was the year of open data. Great strides were made throughout the world and in the United States we saw Data.gov thrive and San Francisco pass an open data law. Focus on sharing government-maintained data has led to information transparency at a level beyond whatRead… Read more »