Leadership

How Do Rocket Scientists Learn? (aka, knowledge management lessons learned at Goddard, NASA)

Originally posted at my blog: http://wethegoverati.wordpress.com Rocket scientists, software developers, systems engineers, and all the other people that work at Goddard helping us better understand the earth and space are smart. That’s a given. But how do they improve their practice, learn from each other, and continue to improve on overwhelmingly complex tasks? In aRead… Read more »

The Molehill Business

The other day I sat through seven presentations. That’s about ten hours. The sales guys uniformly wanted to drape their presentation around their process. The better presentations focused on providing cool nuggets of immediate value. The boring presentations all featured The One Right Way. The better presentations let me pick and choose. And after lookingRead… Read more »

Lean Six Sigma in Government is an Effective Strategy

The American Recovery and Reinvestment Act (ARRA) has provided government agencies with great opportunities to spend money on their local projects. The President’s new initiatives also require accountability. With these new expectations in place, it would not be prudent to spend the funds wildly. However, as is often the case, the funds will only existRead… Read more »

Gov 2.0 Guide To A City Makeover

Originally Posted On GovFresh My name is Dustin Haisler and I’m the Assistant City Manager and Chief Information Officer (CIO) for the City of Manor, Texas. Manor is a small community, located just east of Austin, of approximately 6,500 citizens. More recently, Manor has received a lot press for some of our innovative projects; suchRead… Read more »

CB2: Social Alerting With Influence

I’ve been going about alerting all wrong. I consider myself to be somewhat of an expert in the crisis alerting space, having built or deployed SMS, FM and satellite text and video notification systems in the past. I’ve also been fairly vocal on how their inherent limitations of cost, public adoption rate, and lack ofRead… Read more »