Leadership

Public Service Value Chain links happy staff to citizen confidence

Since I started blogging, I’ve been trying to focus on making performance management practical. I wrote some months ago about the what Fortune magazine called “The World’s Most Modern Management Idea” when companies implemented policies that focused on staff satisfaction, after research linked happy employees to investor profits. This is known as the service valueRead… Read more »

Brownie points, or results?

Using the Gulf oil spill to get clear about measuring Open Government Measure “Open Government”? Yes, but … I think that the success of the Obama Administration’s Open Government effort is critical, but I’m put off, even bored, by the measurement discussions to date. Imagine that you’ve got good reason to believe that your nephewRead… Read more »

Empowering Change: Fostering Innovation in the Australian Public Service

The Australian Public Service (APS) Management Advisory Committee (MAC) last year commissioned a report on public sector innovation and what could be done to encourage innovation in the APS. That report, Empowering Change: Fostering Innovation in the Australian Public Service, has now been released. The report looks at the innovation ‘state of play’ in AustraliaRead… Read more »

Official: Contractors will still play ‘a vital role’

By The Post’s Federal Diary columnist Joe Davidson: The mix of government work done by federal employees and that done by outside contractors is out of balance, but the right balance doesn’t necessarily mean having those employees do more of the contractors’ work, the Obama administration planned to tell Congress Thursday. “While contractors play, andRead… Read more »

The People Side of Change in Technology Implementations

The Enterprise Resource Planning systems (ERP) market is now worth upwards of $21 billion. Going into 2008, Cambridge, Mass.-based market researcher Forrester predicted a compound annual growth rate of 4.2 percent for ERP solution packages, and that number has continued to climb. The use of technology in the workplace is expanding at an astounding rate.Read… Read more »

Top 5 Reasons to Upgrade your PC

It was great to engage with the GovLoop community last week for our Knowledge Dialogue forum discussion about the importance of refreshing your PCs. There were some very interesting (and amusing!) thoughts and stories about issues that you all are having with your technology equipment and computers, and how badly you are in need ofRead… Read more »

America’s Top Military Officer Uses Business (and interdisciplinary thinking) to Boost National Security

Originally posted to http://www.andrewdwelch.com at http://www.andrewdwelch.com/2010/05/americas-top-military-officer-uses.html. I have grown to appreciate the value of interdisciplinary thinking. Put another way, I have found that my experiences in business, the Coast Guard, education, non-profits, information technology, even retail have together prepared me to better tackle a variety of challenges across industries, organizations, venues. Of course, I doRead… Read more »

Senate vote on same-sex benefits for gay partners of federal workers ‘within weeks’

The Senate could vote on a bill extending fringe benefits to the same-sex partners of gay federal employees “within weeks” and well before July 4, according to aides to Sen. Joseph I. Lieberman (I-Conn.). The Nutmeg State senator is lead sponsor of the measure, which would cost an estimated $310 million through 2020, according toRead… Read more »

4 Little Explored Areas in Contract Transparency

Sterling keeps a blog called All Things Sterling. Transparency. Accountability. Openness. Whatever you want to call it, it’s here to stay. Transparency is young, but contract transparency is an infant. This gives us the opportunity to set the agenda of what it really means and will look like for years to come. GovLoop has alreadyRead… Read more »