Lately I have been thinking a lot about things that get in the way of effective leadership decision making. Two common diversions off the rocky road of decision making are overconfidence and pride. Let’s talk about them. Overconfidence bias in decision making is big-time real. Research has found that, when people believe they are 65Read… Read more »
Republished from eGov AU. As a marketer I find the internet a dream channel for monitoring customer sentiment and concerns. Social media and search engines can be easily and cheaply tracked to provide fast feedback on various initiatives. This helps organisations shape their campaigns and responses to external events. I’d recommend that this is equallyRead… Read more »
Nicholas Gruen, leading the Australian Government 2.0 task force proposed a new theory of SPIN (Serial Professional Innovation Negation); the theory outlines the very strong political incentives against greater risk taking, which in turn holds up the adoption of Web 2.0 approaches – and indeed quite a few Web 1.0 approaches. I cross-post my commentRead… Read more »
From the Acquisition Corner: An interesting piece on defense acquisition reform came out by Scott Reynolds, a professor of program management for the Defense Systems Management College at Defense Acquisition University on how we can come to see poor performance in the defense acquisition process as a matter of fact rather than something that isRead… Read more »
The core concepts of Knowledge Management are: Knowledge Organizational Knowledge Knowledge Management Knowledge is the whole set of insights, experiences and procedures that are considered correct and true and that therefore guide the thoughts, behaviors and communications of people (van der Spk and Spijkevert, 1997) Organizational Knowledge is the collective sum of human-centered assets, intellectualRead… Read more »
About a month and a half ago, OMB released the Federal reporting requirements for the American Recovery and Reinvestment Act. It’s taken me a little while to look through the requirements, and I had read that the focus was on job creation, but I was still a little surprised at the lack of Federal interestRead… Read more »
It has started in earnest. Two weeks notice of really short deadlines that depend on a multitude of people to have a small chance of meeting. Why is it that we basically close down government every September (now creeping into August) to deal with book balancing and bureaucracy? Why can’t we do this stuff yearRead… Read more »
Over the weekend my father-in-law decided to take advantage of the Cash for Clunkers program and went car shopping. Unfortunately the Dodge dealer he went to in his home town of Paris, Illinois informed him that they had put the program on hold. Apparently they had sold five cars and had yet to be paidRead… Read more »
Are you interested in U.S. Government workforce issues (getting a federal job, performance management, leadership development, and so on)? OPM has just posted its DRAFT Strategic Plan and is looking for comments from people who care.
Republished from eGov AU. Charlene Li, one of the writers of Groundswell and ex-Forrester analyst, has launched a new initiative which compares the financial success of organisations with their level of online engagement and allows organisations to compare how engaged they are online. Named Engagementdb, the site provides graphs and case studies on how variousRead… Read more »