Meet the NextGen Keynote Speakers
Check out the exciting keynotes you can catch at the 2019 NextGen Summit!
Leadership
Navigating Difficult Conversations With Dialogue
Dialogue is any productive conversation featuring reciprocity and mutual respect between both parties. It’s a tactic that works in and out of your agency.
What the Feds Have Learned About CX Since the 21st Century IDEA
Recent initiatives suggests that the federal government is more focused on strengthening the customer experience (CX) it provides than ever before.
7 Signs You Work with a Toxic Achiever — And How to Cope
Toxic achievers are like a large black walnut tree — it produces pounds and pounds of walnuts but nothing else can grow near the tree due to the toxicity of its leaves and root system. They produce, but nothing else lives.
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Mastering Change Management to Drive Digital Government Initiatives
Here are some techniques to make change an exciting opportunity – not another task to be managed.
The Different Types of Bad Bosses and How to Handle Them
All bosses have their pros and cons, but some are better cut out for the role than others. Examine your situation to find out how to make the most of it.
Brainstorm Risks, Learn to be Honest and 8 Other Tips for Better Project Management
Effective project management requires learning how to productively utilize the unique characteristics of your team members.
Stop Worrying About Millennials — Gen Z is Here!
Millennials. Not a day goes by that someone doesn’t say something about the millennial generation, and that something is usually tinged with disdain. While we’ve been spending our time focusing on this generation that are now between ages 23 and 38, we’ve been pretty much blind to what’s coming next. The next named generation isRead… Read more »
Understanding Organizational Culture
To truly understand how to move forward with organizational change, we must first understand organizational culture.