Leadership

5 Tips for the Softer Side of Change

You have probably seen much said about leading a team through change and transition.  There are also many frameworks and tools that help leaders deal with managing change.  What is less articulated is the softer side of change.  Here, I am not just speaking of a focus on people.  Nor am I about to giveRead… Read more »

Turn Your Data Analytics Office into an Innovation Matchmaker

To really move the needle in a way that sustainably transforms the organizational culture to a data-driven one, agencies need to progress beyond these initial ad-hoc use cases. They can do this by strategically harnessing the creativity and operational know-how of departmental staff to identify analytics opportunities enterprise-wide.

8 Actions to Turn Engagement into Action: How to Truly Empower People

Turning engagement into action is even easier yet not often done. How is that done? By taking those engaged persons and setting them up to be empowered to make decisions and take action. Here are eight actions that you need to take to make this shift.