Upskilling the Public Workforce for the AI Era
AI, big data, and emerging technologies are transforming government operations, making upskilling public employees a critical priority.
Learning
Upskilling Government Employees with Online Learning Platforms
Everyone agrees that government employees need to raise their digital skills. Online learning can be a good way to keep up with technological change.
January’s Online Training Opportunities
January’s online training lineup includes tips on goal setting, handling changes, enhancing cybersecurity, and more.
Making Tax Filing Work for Every American
Filing your taxes doesn’t need to be complicated. The IRS’ Direct File pilot program — building on decades of bipartisan support for such an approach — streamlines the filing process, saving Americans and the government significant time and expense.
Lessons Learned from 2024 to Fuel 2025
Every year gives us hard-earned lessons, but 2024 felt particularly pedagogical for me and my inner professional circle.
Inspiring an Unmotivated Team
As a supervisor, part of your job responsibilities includes maintaining team productivity and protecting their well-being. So, if you’re seeing a seasonal morale dip (or really, any time of year), how can you help your team recover? During our recent New Supervisor’s Community of Practice session, “How to Inspire an Unmotivated Team,” Malissa Lewis, DivisionRead… Read more »
Are We Setting New Supervisors Up for Success?
Organizations often fail to adequately prepare new supervisors for success, which affects both human and financial capital. But investing in structured, pre-supervisory leadership development programs can make a world of difference.
What Will Happen to the CX Executive Order in the New Administration?
Many customer experience (CX) nerds in the public sector are wondering “What will happen to Biden’s CX Executive Order?” Here’s some context on how CX-related executive orders have played out in the past, and some hypotheses about what lies ahead.
Want to Be a GovLoop Featured Contributor?
It’s that time! Apply to join GovLoop’s 2025 Featured Contributor program — a chance for government and industry professionals to share their knowledge with, and be recognized by, a community of 300,000-plus public-sector employees, industry partners, and other knowledge experts.
Chameleon or Badger? Adapting to Change
When it comes to change, we’re all a bit chameleon and a bit badger: Some of us embrace change and others resist it. But the healthiest strategy is to balance the two approaches. Here are tips on doing that.