Miscellaneous

City Changes Its Culture To Become Cheaper, Faster, Better and Friendlier

Over the past ten years the City of Carrollton Texas has grown in population from 80,000 residents to 120,000 residents. The City of Carrollton has also implemented a culture of managed competition estimated to have saved the city $30 million over the last decade. Despite an increase of over 40,000 residents, the city still operatesRead… Read more »

Social Business By Design: Transformative Social Media Strategies for the Connected Company

Dion Hinchcliffe of Dachis Group is one of the brightest minds in the nation today. For years he has helped individuals and organizations think through complex challenges. And for years he has proven he can glean trends and impart their relevance to decision-makers. He is world renowned for his thinking, speaking and writing powers. AndRead… Read more »

The SEVEN Stories you Need to Know — Roth Delays and the Secret Service heads to Congress

We start with the SEVEN stories that impact your life for Monday April 23rd 2012… We’re going to talk about the Thrift Savings Plan’s Roth option later, but… It turns out that TSP’s Roth option might not make its May 7th start date. The Defense Finance and Accounting Service has said it will not beRead… Read more »

RSVP Today for 5/15 Re-Imagining Customer Service Roundtable

Please join GovLoop at our next GovLoop Conversations Event on May 15th as we explore ways to improve customer service in government, share best practices and avoid common roadblocks. To register for this event, please follow this link. We hope you’ll join us! On May 15th at The Re-Imagining Customer Service in Government Roundtable (RegisterRead… Read more »

The Fundamentals of Government Procurement: Part III

This month, the blog posts are focusing on four key fundamentals for efficient and effective procurement. This week’s fundamental is “Contract structures that increase efficiency, competition and access to the commercial marketplace.” In particular, the Coalition continues to highlight this fundamental with regard to the $50 billion Multiple Award Schedule (MAS) program managed by theRead… Read more »

SUSOPS Project Blog #3: The Silver Lining of a Cloud-Based Conference: Financial and Expanded Benefits of the Virtual Meeting

By Lance Simon and Judith Nielsen http://gov.icohere.com In February, 2012, the United States Forest Service held a hybrid conference that was 96% remote, 4% on-site and 100% successful. It saved the Agency almost a million dollars in costs, doubled attendance rates, helped it “walk its talk” by saving hundreds of metric tons of CO2 emissions,Read… Read more »

What are Australian Government agencies using social media to achieve?

I’m still collecting responses to my FOI request, however felt it worth providing some interim data on what Australian Government agencies are telling me that they are using social media to achieve. Of the 166 FOI requests I sent out, I have, so far, received 59 legitimate responses in survey format (35%), another 10-20 inRead… Read more »