BART delays decision on cell phone policy
BART directors did not take action on guidelines for interrupting cell phone service as expected, but instead directed staff to revise the draft policy. Original post
Miscellaneous
Finding Innovation
Last week I tried to connect the idea of disruptive innovation to Lewis Hyde’s anthropological analysis of the mythological trickster. The comparison hinged on a couple ideas, namely that both are focused on the breaking of traditional trade-offs, and that breaking those trade-offs results in a re-ordering of the status quo, a re-ordering that revealsRead… Read more »
Customer Service – Is It An Attitude?
I recently took a road trip to the tip of Florida and stopped at several restaurants and stores along the way. It struck me how differently these retail organizations approached customer service. At Cracker Barrel, there was always one of the staff in proximity to the front door who welcomed the visitors warmly; the hostessRead… Read more »
Is Your Agency Ready for Controlled Unclassified Information (CUI) Compliance? Meet Your December 6th Deadline
On November 4, 2010, U.S. President Barack Obama signed a new Executive Order to establish a uniform policy for the government treatment of “Controlled Unclassified Information” (CUI). This framework standardizes practices around the sharing of Controlled Unclassified Information, with the goal of improving the sharing of information within the executive departments of the U.S. FederalRead… Read more »
Follow Through
When learning the long jump, I was taught the jump wasn’t complete until I was out of the pit. That kept me from falling backward and losing total distance. In golf, I get more distance when I exaggerate the follow-through at the end of my swing. The ball also goes in the direction I want.Read… Read more »
It’s Blue Pencil/Gold Screen Time Again!
2012 Blue Pencil & Gold Screen Awards Competition Call for EntriesHow to Submit a Winning Entry Teleconference Be recognized! Enter your best work in the National Association of Government Communicator’s 2011 Blue Pencil & Gold Screen Awards Competition. This annual international awards program recognizes superior government communication products and those who produce them. Complete detailsRead… Read more »
Facebook’s Top 10 for Government
At GovDelivery’s October 19th event in Washington, DC, 300 attendees received some valuable tips on Facebook usage by government agencies from Adam Conner, Associate Manager of Public Policy at Facebook. His engaging, fast-paced and helpful presentation included his top 10 “musts” for governments using Facebook to get their message out. Here’s a summary of thoseRead… Read more »
Positive Impacts from Water Investments Calculated
Water Works: Rebuilding Infrastructure, Creating Jobs, Greening the Environment, a report released last week by the organization Green For All, has caught our eye. Funded by the Rockefeller Foundation and produced in collaboration with American Rivers, Pacific Institute, and the Economic Policy Institute, Water Works makes some assertions worth repeating. Not only do they makeRead… Read more »
NYC uses taxi video monitors to survey riders
The New York City Taxi and Limousine Commission is using backseat monitors to survey taxi passengers about their trip and their driver. Original post
Towards A Data Driven Citizen City
As we now start the next phase of our competition asking you to suggest and put forward high level specifications of visual or software prototypes that you can develop at our event, we wonder what would happen if all these data-driven prototypes were implemented. Is this what our cities would look like? the data-citizen drivenRead… Read more »