In this next clip, our video team literally got their hands dirty working for the Army Environmental Center. This video was part of a larger effort to communicate and assess the risks associated with finding new uses for former Army training ranges. These lands were becoming more widely available and our client needed to makeRead… Read more »
When it’s hot and dry, and has been for a while, water concerns often come to the forefront of public discussions. And recently water issues became a big concern for Kemp, Texas residents when dry soil and aging water infrastructure led to 14 major water line breaks. The town ultimately decided to shut off waterRead… Read more »
The Obama administration and the Department of Health and Human Services (HHS) unveiled a new form that seeks to standardize the information provided by health insurers about the coverage they offer. The form is the next step in federal administration of the new health care reform law. Insurers would be required to fill out detailedRead… Read more »
In this next clip, our video team literally got their hands dirty working for the Army Environmental Center. This video was part of a larger effort to communicate and assess the risks associated with finding new uses for former Army training ranges. These lands were becoming more widely available and our client needed to makeRead… Read more »
The San Francisco Municipal Transportation Agency (CA) plans to upgrade security cameras on 358 buses to improve reliability and to add new features like real-time monitoring. Many of Muni’s existing surveillance cameras are over 10 years old and difficult to maintain. “What we currently have is very staff intensive,” said spokeswoman Kristen Holland. “There areRead… Read more »
Hampton Roads Transit’s The Tide, the first light-rail system in Virginia, will open to the public on Friday and begin carrying paying customers on Monday. To help inaugurate the new service, HRT employees and local residents will serve as Tide Guides, distributing schedules and showing customers how to use the ticket machines. Joining them willRead… Read more »
Sometimes what’s needed may not be in the book…just simple understanding. Today’s customers are emotional and want to blame someone. We may not be able to fix the problem ourselves, but we can help; the big problem is getting them to listen. We know what makes great customer service. We know what keeps customers comingRead… Read more »
The wonderful Lesley Thomson has once again put together ScotGovCamp for another year. It takes place in Aberdeen on Saturday, September 24. All the details and booking is here. Don’t forget the event blog and networking group. Not sure if I will make it as I’m heading north of the border for the Epic SocialRead… Read more »
Nice article in today’s Observer-Reporter by Michael Bradwell about a new mobile water treatment system that can be taken on-site to process waste water from Marcellus Shale natural gas drilling. The technology and process we saw yesterday was being developed by Aquatech, a local company with 30 years experience in the water treatment industry. ForRead… Read more »
I get to help people with all kinds of questions about their project management careers, and I absolutely love doing it. I offer and recommend training to teach general project management knowledge, career coaching, and to help with things like PMP certification. But what happens if you fail the PMP exam? It’s Not All PuppyRead… Read more »