Miscellaneous

Leading or Expecting?

Something to think about. It’s been easy for us to continue to blame the economy for stalling business decisions or putting our personal lives ahead of the business at large. When these behaviors manifest themselves, we have one place to look to solve the issues. Internally. Often companies are making decisions based on the WIIFMRead… Read more »

Seven Management Imperatives: Imperative Four – Use Real-Time

Harry Hatry, a pioneer in the performance measurement field, recently predicted that “performance data in the future will be able to be processed continuously and in real time,” and that “managers and their staffs will be able to obtain such information easily and quickly, no matter where the managers are. The information will come fromRead… Read more »

Part 2: Generational Diversity in Government – What’s Your Generation Thinking?

As a recap, I had the pleasure and privilege of speaking on the panel, Bridging the Generation Gap, at the Next Generation of Government Summit in July 2010, sponsored by Govloop. As the 2011 Next Generation of Government Summit is quickly approaching – what better time to reflect back and share experiences from last year’sRead… Read more »

Collaborative Management Day (from 1300 kilometres away)

On June 9, 2011, thanks to an amazing organizing team and the Canada School of Public Service, I attended Collaborative Management Day via webcast. My viewpoint for the day. This was an event by public servants for public servants. The day was packed full of guest speakers talking about different ways to collaborate and manyRead… Read more »

Challenging Open Data

The Open Data Challenge 2011 was the largest ever open data competition in Europe, in which there was a large cash prize. Over 430 participants from 24 EU Member States attempting to create the most interactive and influential apps using public sector information to reinvent the way we govern and live in our community. TheRead… Read more »

Golden Gate Ferry installs automated ticket machines

Officials have moved to an automated ticket system for Golden Gate Ferry (CA), replacing full-time ticket agents at the Larkspur, Sausalito, and San Francisco terminals. The move eliminated seven positions, although five of the agents have been offered or accepted jobs within the Golden Gate Bridge Highway and Transportation District. Twelve ticket machines were installedRead… Read more »

In Defense of the Twitter Town Hall

On Wednesday, Umair Haque, well-known columnist and blogger for Harvard Business Review, shared a few thoughts on the then about-to-go-live Twitter town hall with President Barack Obama: AskObama Is a Meaningless Marketing Stunt His piece read roughly like this (selectively paraphrased for illustrative purposes): “… a tiny dose of digital dumbification… grumble grumble… a cynicalRead… Read more »