Miscellaneous

Kit Kat and Government Social Media – Lessons from the Nestle’ vs. Greenpeace debacle

If you follow the social media and PR news cycle you have probably heard by now about the mess Nestle’ has found itself in on its Facebook page while dealing with a coordinated campaign by Greenpeace against its use of palm oil in its products. There is already a host of blog posts and articlesRead… Read more »

Federal Eye: Pentagon security revamped after shooting

Pentagon security officials announced new security measures Thursday that include more random screening of visitors and Defense Department workers, a wider security perimeter and more lighting around the building’s main entrance, following a shooting there last month that left the gunman dead and two police officers injured. The changes will be most noticeable at theRead… Read more »

Invite our customers in – at their convenience

Lunched with Mom and daughter today. We have Ladies Lunches, when all three generations of us females go out to lunch together and share sandwiches, cake and giggles. We met Mom at the mall and she looked rather harassed. She sighed, “I have this letter from the Council about my refuse collection and I don’tRead… Read more »

April shines a “Spotlight on Leadership”

Original post from www.andrewdwelch.com found at http://www.andrewdwelch.com/2010/03/april-shines-spotlight-on-leadership.html The “Spotlight on Leadership Campaign” runs each April in the U.S. Coast Guard. Though the campaign is USCG-specific,the themes are nearly universally applicable in business, government, non-profits, or anywhere else you work and serve. I hope that Coasties and non-Coasties alike who read this blog will take theRead… Read more »

Privacy News Highlights – March 27th Week

Great Privacy News Highlights 22–31 March 2010 Contents: US – New U.S. Biometrics Agency Created to Manage Dod-Wide Responsibilities. 3 US – New Hampshire Lawmakers Reject Biometric ID Restrictions. 3 CA – Alberta Ponders Provincial Biometric ID Cards for Homeless. 3 CA – New BC Gov’t Powers Raise Privacy Concerns. 4 CA – B.C. DatabaseRead… Read more »

“Thank You” letters

This morning I backed into a discussion about thank you or followup letters. The crew agreed they are good, and then devolved into email or snail mail? Who cares? I think we were missing the real point. I think the purpose of a followup letter is to give the recipient something they want or careRead… Read more »