Our recent guide, Making Mobile Matter, explored best practices for mobile adoption in the public sector. We spoke with industry and government mobile pioneers, below is an excerpt from our interview with Neil Bonner, Program Manager, Applications Development at Transportation Security Administration. You can read the full guide here by downloading a PDF, or theRead… Read more »
Superstorm Sandy, which wreaked havoc for thousands of people up and down the east coast in October 2012, taught us many things. Most notably, the importance of emergency preparedness and the necessity for government agencies to invest in a disaster recovery plan. For many, Superstorm Sandy was a worst case scenario: 130- deaths in theRead… Read more »
One of the most exciting trends in government is mobility. With the flood of consumer devices entering the workplace, the public sector has looked at ways to implement mobile to improve communications strategies, cut costs, increase employee productivity, and transform collaboration across government agencies. In this post I highlight a case study from the StateRead… Read more »
A recent GAO report reviewed OPM’s 2012 annual report to Congress on the Federal government’s telework programs. While it acknowledges the progress that has been made in agency reporting on this issue, it also makes the interesting point that agencies have not yet focused on assessing the cost savings associated with telework programs. That’s aRead… Read more »
In keeping with the triple M’s of the latest GovLoop guide, Making Mobile Matter, this post highlights how Mississippi has channeled its modernization efforts in mobile apps. To learn how states can center their mobile development strategies on citizen needs and engagement, we chatted with Dr. Craig Orgeron, Chief Information Officer (CIO) of Mississippi andRead… Read more »
Move aside CSI, there is a new law enforcement tool that is revolutionizing the way public safety organizations solve and prevent crimes: email. Email is the 21st century answer to tip lines, but it’s even better because it creates a two-way dialogue between the citizen and the police force. Email is able to leverage theRead… Read more »
In the mobile era to meet the rising expectations of constituents, local, state and federal agencies are adopting new, tech-savvy ways of doing business and engaging constituents. Agencies are meeting the public where they are, online and on the go, and making it easier for them to navigate the public sector more quickly and effectively.Read… Read more »
In previous posts I wrote about how in less than a decade, the world has moved from a time with no Facebook to a time in which mobile phones and tablets are the platforms of choice. Because of this trend towards “digital,” government agencies are facing the challenge of just keeping up. Constituents expect toRead… Read more »
In 2009, the White House released the Open Government Directive requiring federal agencies to take immediate steps to achieve key milestones in transparency, participation, and collaboration. Open Government means many things to different people, but basically it boils down to citizens having the ability to access important public information easily and quickly. Since this initiativeRead… Read more »
The armed forces all face a similar challenge: how to use technology to provide war fighters with the most reliable, up to date information, anywhere and at any time. As Former Assistant Secretary of Defense for Networks and Information Integration, John Grimes, noted, “we can leverage information at the right time to allow decision makersRead… Read more »