We’ve all been there before. You are against a deadline, scrambling to finish your work, and your internet is crawling or worse, the network crashes. You hope all your work saved, but most likely you will need to re-do something. Now you are even further behind schedule, frustrated, and still dealing with the same issuesRead… Read more »
In less than a decade, the world has moved from a time with no Facebook to a time in which mobile phones and tablets are the platforms of choice. In fact, 45% of adults own a smartphone and 30% own a tablet, and many of these people are using these devices for everything- work, social,Read… Read more »
Yesterday, GovLoop and Oracle presented a webinar on current customer service strategies in government. Widely discussed in the business realm, customer service is becoming a key focus area in government. Agencies are increasingly looking to customer service strategies via social media, mobile apps, call centers, and various other mediums to engage citizens and fill gapsRead… Read more »
In the mobile era, people like to work on any device, anywhere and at any time. This means a lot of information is stored on the device (how many notes do we take on the computer versus a notebook?) and for transparency purposes, moved online. By working in the cloud or through sites like WordPress,Read… Read more »
The Commerce Department wants its agencies to have a cloud-based system that would work to keep online information updated for citizens, Nextgov reported Monday. Joseph Marks writes the department intends to replace current software in its offices to comply with government mandates for federal departments to utilize new tools for storing and sharing data. MarksRead… Read more »
Nationally millennials make up about a third of the workforce, but in government that percentage hoovers around 8%. What can the government do to reverse the trend? Tim McManus is the Vice President for Education and Outreach at the Partnership for Public Service. He told Chris Dorobek on the DorobekINSIDER program that government needs toRead… Read more »
Known as the country’s record keeper (and my favorite place to bring D.C. visitors) the U.S. National Archives Records Administration (NARA) protects and provides public access to more than 10 billion pages of textual records, maps, photographs, videos and more than 133 terabytes of electronic records. Needless to say, that is a lot of informationRead… Read more »
According to a new report from the International Data Corporation Worldwide Quarterly Tablet Tracker, tablet shipments are expected to grow 58.7% year over year and reach nearly 230 million units in 2013, up from 144.5 million units last year. They are predicting that IDC tablet shipments will exceed those of portable PCs this year, givenRead… Read more »
In the increasingly mobile world, government is changing how it operates and delivers information to citizens. It’s been one year since the Digital Government Strategy launched, which encouraged agencies to develop mobile services, and a lot has changed. Despite tight budgets (or perhaps because of) organizations are adopting mobile technology and eGovernment solutions to increaseRead… Read more »
The tornados in Oklahoma and the bombings in Boston showed the true power of state, local and city government employees. Part of the reason they were able to be as effective and efficient as they were was due to the technology at their disposal. Big data, cloud computing, BYOD and mobile all played a roleRead… Read more »